Call Center Solution
Our Call Center Solutions gives seamless customer experience
Our call center solution empowers your agents to provide your clients with a superior experience with quicker and more responsive service by moving effectively between calling the customer, live chat, email, and voice calls. Give your agents the real-time context and the tools for a coordinated effort that enables them to convey quicker and complete customer service.
GVenture’s Technology call center solution lets you customize your clients’ experience by sharing details like client history and information over the panel. With a pool of agents, regardless of location, helping your clients and prospects through their preferred contact channel, you are prepared to convey the right customer experience every time.
Business users for reporting and monitoring can customize dashboards. Integrate your main office, remote offices, and outsourced areas, so the agents work consistently, empowering you to wipe out additional time costs and decrease overhead. Leverage this complete multi channel Call center solution, to coordinate clients with the most appropriate resource each time they contact you.
Key Features at Glimpse
- Make and Receive Calls
- Interactive Voice Response (IVR) System
- Power Dialer
- Enhanced Caller ID
- Call Disposition Codes
- Data Import & Sync
- Custom Permission
- Conditional Call Routing
- Rich Dashboard
- Quick Setup
- Scale at Ease
- Campaign Statistics
Why Choose GVenture’s Call Center Software Solution?
GVenture Technology has been leading with supremacy in VoIP technology. We are a fully customizable platform built to work for any possible emergency scenario. We’re rated as Top Agency on Upwork. Our Call Center Solution can improve agent productivity by 200 to 300 percent and have expertise with a personalized, customer-focused approach.
- Demo version to allow you to judge our services.
- Providing you with the best and affordable services.
- Having 8+ years of excellence.
- Discuss your problems over Skype at any time to cover any time zone.
- Our skilled developers have a lot of experience to handle any challenges.
Our Call Center Solutions give a seamless customer experience. Our call center solution empowers your agents to provide your clients with a superior experience with quicker and more responsive service by moving effectively between calling the customer, live chat, email, and voice calls. Give your agents the real-time context and the tools for a coordinated effort…